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Optimize your claim outcomes

with claim administration services you can customize

Proven Third-Party Administrator for Claim Services

Better manage your total cost of risk with the third-party administrator you can count on. Our Claim professionals integrate with your team to provide personalized support and strategic, data-driven recommendations to help you get the best possible outcome on every claim.

Our Services

We offer professional third-party administration Claim services for workers compensation, general liability and automobile liability and a range of specialty services for claims that require additional expertise.

Cars and truck driving cautiously in rain.

Auto Claim Services

Get back on the road quickly with the least disruption to your business operations, your brand and reputation.

Two men talking in a warehouse.

General Liability Claim Services

Our Claim professionals work with legal and investigative services to protect your business and your brand.

Man working on pipes in factory.

Workers Compensation Claim Services

We work closely with you to help injured employees get the care and support they need to return to work as soon as medically appropriate.

Our Advantage

CSS Expertise

Expertise

Our Claim professionals receive ongoing technical training and leadership development so that they can perform at the highest level. Our goal is to always have the highest skilled Claim professionals in the industry.

CSS Data Analytics

Data & Analytics

Receive better outcomes when strategic decisions are made based on insights derived from sophisticated data analytics. Constitution State Services (CSS) gathers data that helps us identify patterns that our Claim professionals use to create strategies to help our customers continuously improve their risk experience and claim outcomes.

CSS Insights

Insights

As a third-party administrator, Constitution State Services brings skilled professionals and innovative tools and resources to help you manage your total cost of risk and strengthen your business advantage.

Real-Time Access to Data

Access real-time claim status details through our robust Risk Management Information System (RMIS), e-CARMA®. Customize your views of your claim data for more relevant, actionable insights.

Learn more about e-CARMA

RMIS Dashboard, e-CARMA

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Specialty Services

Leverage our deep expertise to meet the unique needs of your business.

  • Medical Resources
  • Legal Resources
  • Subrogation
  • Investigative Services
  • Risk Control

Learn more about our specialty services

Specialty Services Specialty Services
Constitution State Service

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This material does not amend or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers, nor is it a representation that coverage does or does not exist for any particular claim or loss. Coverage depends on the facts and circumstances of each claim or loss, all relevant policy or bond provisions, and applicable law. Availability of any coverage referenced in this document depends on underwriting qualifications and state regulations.

Constitution State Services LLC is a subsidiary of The Travelers Companies, Inc. Constitution State Services LLC, One Tower Square, Hartford, CT 06183