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Constitution State Services Industry Insights
Insights on managing claims and controlling loss costs

How you manage and reduce business risk is critical to your company's success. As a third-party administrator, Constitution State Services brings skilled professionals and innovative tools and resources to help you manage your total cost of risk and strengthen your business advantage.

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Striking the Right Balance in Workers Compensation Claim Management

Injured employees and their employers still value personal connection at important points in their workers compensation claim experience.

Navigating the Liability Landscape in the Age of the Nuclear Verdict [Video]

Navigating the Liability Landscape in the Age of the Nuclear Verdict [Video]

Constitution State Services and Travelers professionals discuss recent case examples to illustrate how the legal environment is changing and share best practices.

front steps and entrance of a courthouse

Trends Driving Escalating Jury Verdicts

Tectonic shifts over the past five years are driving unprecedented volatility in liability claims. These shifts are not caused by any single factor but by several broad issues that combine to make for a less predictable litigation environment.

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6 Things to Look for When Choosing a TPA Provider

Working a trusted third-party administrator can help your business manage risks and control loss costs.

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A Hands-on Guide to Working Effectively With Your TPA

Strong relationships are key to effectiveness and over time become the reason companies continue to work together.

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4 Ways Predictive Analytics Can Help Mitigate Large Loss Claims

Predictive analytics can help identify claim trends, equipping Claim professionals with strategies to contain loss costs.

Managing Liability Claims

How a TPA Helps Manage Liability Claims in a Challenging Legal Environment

With legal and medical expertise, a TPA can help manage complex insurance claims.

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InsurTech Trends and Innovations in Third-Party Claim Administration

InsurTech trends are helping risk managers protect their business and helping third-party claims administrators to provide assessments after a claim.

First Year Employee Injury

Protecting New Employees from Injuries on the Job

First-year employees can be at greater risk of injuries on the job, but there are steps that employers can take to help keep them safe at work.

Science, Art and You

Bring Together Art, Science & You in TPA Predictive Analytics

Having trained professionals who understand predictive models, how to interpret the data, and the best way to act on it is the art of claim management.

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The Social and Psychological Impact of Injuries at Work

Looking beyond the physical issues of an injured employee can help reduce costs, save time and improve the path to recovery after a workers compensation claim.

Bringing More to the Claim Experience

Balancing Big Data and Claim Professionals to Optimize Outcomes

Constitution State Services professionals explore what it takes to operationalize the balance between big data and Claim professionals to achieve optimal results.

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COVID-19 Vaccines and the Workplace

The arrival of COVID-19 vaccines brings new workers compensation and other safety protocol considerations for employers.

text on blue background, CSS Workers compensation and the changing nature of work for remote and on-site employees

Workers Compensation and the Changing Nature of Work for Remote and On-Site Employees [Videos]

With the changing nature of remote work comes new safety and claim considerations. What do you need to be aware of, and how can you get ahead of new types of injuries?

CSS Women Leading Innovation for Risk Managers

Driving Innovation for Risk Managers [Video]

Watch this replay of the Constitution State Services webinar “Women Leading Innovation in Risk Management” from RIMS 2021. Our panelists offer insights about driving innovation in their organizations.

What COVID-19 Vaccines Mean for the Workplace in 2021

What COVID-19 Vaccines Mean for the Workplace in 2021 [Video]

As promising new COVID-19 vaccines increasingly reach the general public, the American workplace is entering a new stage in what has been a series of unknowns.

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About Our Company

Constitution State Services is a custom service provider and subsidiary of Travelers.

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