Our People
We put a lot of resources into getting the optimal outcome for every insurance claim. But it's our people that set us apart. Our Claim professionals draw on years of experience in claim administration and risk management and have robust data analytics tools. They partner with your internal team to understand your operations and align with your business goals, and they treat each claim as a unique opportunity for success.
Responsive, Personalized Support
Rely on us for clear, reliable communication. We know it is a critical component of the claim process. Our Claim professionals are committed to responding quickly to each claim. They treat each claimant with empathy, flexibility, and personal attention. Dedicated relationship managers ensure smooth communications throughout the claim process and are easy to reach whenever they are needed through a variety of convenient channels.
In-house specialists
Get the answers you seek. Because claims can be complex and require specific expertise, we have a variety of specialists on staff, including nurses, investigators and attorneys. Our analytics professionals help predict outcomes and drive results. Most importantly, we work with you to understand your needs and create a claim management program that works for you, on a case by case basis.
About Our Company
Constitution State Services (CSS) is a Third-Party Administrator (TPA) providing outstanding claim management services grounded in rigorous data and analytics strategies and claim expertise. CSS is backed by the deep expertise, potent data engine, and industry leading power of Travelers.